We are committed to delivering your carefully curated fashion and lifestyle products with efficiency and care. Every order is processed through a streamlined system to ensure quality and accuracy before dispatch. Whether you're shopping for footwear, accessories, or seasonal essentials, our team works diligently to prepare your items for shipment within the specified timeframe. Our logistics partners are selected for their reliability, ensuring your purchases arrive in pristine condition.

Orders are typically processed within 1-3 business days after payment confirmation, excluding weekends and public holidays. Delivery times vary depending on your location and the shipping method selected. While most shipments arrive within the estimated window, occasional delays due to high demand or external factors may occur. We recommend placing orders in advance for time-sensitive needs.

We offer the following shipping options:

Standard Shipping (10-15 Business Days): $15 for orders totaling $0-$60.
Free Shipping (10-15 Business Days): Applies to orders of $60 or more.

All shipping costs are calculated at checkout based on your order total and destination. Seasonal promotions may occasionally alter these terms, which will be clearly communicated during checkout.

We currently ship to most countries across North America, Europe, and select regions in Asia and Oceania. Some remote locations or areas with customs restrictions may be excluded from delivery. During checkout, our system will automatically verify whether we can deliver to your address. For inquiries about specific destinations not listed, please contact our support team at [email protected].

Once your order is dispatched, you'll receive a confirmation email containing your tracking number and a link to monitor your package's journey. For consolidated shipments with multiple items, tracking may update in stages as products are prepared. If you haven't received tracking information within 5 business days of ordering, please check your spam folder or contact us for assistance.

While we strive for timely delivery, occasional delays may occur due to customs inspections, weather events, or carrier disruptions. If your shipment exceeds the estimated delivery window by more than 5 business days, please first track your package using the provided link. For unresolved issues or lost packages, contact our customer service at [email protected] with your order number and we'll investigate promptly. Claims must be submitted within 30 days of the estimated delivery date.

International shipments may be subject to customs fees, import taxes, or other charges imposed by your local authorities. These fees are the responsibility of the recipient and are not included in our product or shipping prices. Regulations vary significantly by country—we recommend checking with your local customs office for specific rates and policies before ordering. Please note that customs processing may add to the total delivery time.